(1) Students enrolled at the University may, under certain circumstances, be entitled to a full or partial refund of their tuition or course fees or deposits for same. Any debts to the University must be paid before any refund can be calculated with outstanding amounts being deducted from the refund. This policy complies with the Education Services for Overseas Students Act 2000 and Regulations 2001 and the Higher Education Support Act 2003. This policy is based on the assumption that any fines or other incidental fees incurred during enrolment with the University have been paid in full. (2) The acceptance of the refund policy and procedures and the availability of complaints and appeals processes, does not remove the right of the student to take action under Australia’s consumer protection laws. (3) The authority behind this policy is the Charles Darwin University Act 2003 part 3, section 15. (4) This is a compliance requirement under the: (5) The intention of this document is to outline the University’s refund policy for both domestic and international student fees and/or deposits and applies to all new and re-enrolling students unless otherwise stated. (6) In the context of this document: (7) To be eligible for a refund, students must withdraw from their unit/s and/or course by the relevant census date or cut-off date. (8) Refunds will not be paid for withdrawals after the applicable census date or cut-off date, other than in special circumstances explained in the relevant University refund procedures. (9) Refunds are not automatic. Where a refund is due, fees are re-credited to the student’s University account and are held for a period of two (2) years, after which time, if the student has not applied for a refund, the monies may be forfeited. Students may apply in writing to re-credit the forfeited amount to their student account or to their bank account. Refunds are remitted to the student after the appropriate form has been processed. Where a third party pays the student’s fees, any refund will be paid to the third party. (10) All refund requests must be made in writing on the relevant Application for Refund form and forwarded to the University Cashiers, Student Administration. Forms can be found on the University website. (11) Approved refunds will be processed within four (4) weeks of receiving the application form. (12) The application fee (included in the tuition fee and separately specified in the Student Agreement) and any agent’s fees are non-refundable. For further information, refer to the International Students - Refund of Fees Procedure. (13) In the unlikely event of a University default, a requested refund by the student will be processed within two (2) weeks of the default being advised to the student. (14) Refunds for both domestic and international students will only be completed in the same method by which the fees were originally paid*, and must be refunded to the country of origin, if applicable – for example, where fees are paid by Electronic Funds Transfer (EFT), they may only be refunded to the originating bank account. All refunds will be processed in the manner explained in the following University procedures:Student Refund Policy
Section 1 - Introduction
Section 2 - Statement of Authority
Section 3 - Compliance
Top of PageSection 4 - Intent
Section 5 - Relevant Definitions
Top of Page
Section 6 - Policy
Refund Requirements
Applying for a Refund
International Student Refunds
University Default
Refund Method
View Current
This is not a current document. It has been repealed and is no longer in force.
* Except cash payments, which will be refunded by bank transfer.